MANAGED SERVICES and SUPPORT

Our IT and help desk teams are ready

Unique needs require customized approaches when it comes to managed services and technology support.

That includes having an IT team at the ready for managed IT services and support, both onsite and remote. We work around the way your business operates to create custom solutions for your IT challenges and goals.

Discover our full suite of managed IT services and support options.

Managed IT Services

IT consulting and support services can help companies navigate the digital transformation process.

In our managed services role, we act as an extension of your company.

We support everything, including IT planning, strategy, major upgrades, integrations, and emergencies. We also keep you informed about industry trends, and regularly apply new technologies or systems to improve your existing framework. Most importantly, we address your network challenges and concerns with transparency.

If you believe that something in your network is holding your business back, our team dives in and communicates everything we find. We’re also built with agility in mind, and can respond to situations quickly and effectively.

Working with our team for managed IT services brings you the following benefits:

Greater stability of IT resources
Quick response and resolution of persistent or emergency issues
Having a technical resource available all day, no need to wait
Allowing your teams to concentrate on other challenges while we handle IT support
Knowledge creation and sharing for your entire organization
Controlling IT support costs

We’re ready to discuss how our managed services can support your IT needs.

Turnkey FileMaker support

Our FileMaker services include training, database design, maintenance, hosting, and ongoing support.

We are equipped to manage and support a full range of FileMaker database development and programming solutions no matter, regardless of the size of your company.
Find out more about how we can be a go-to FileMaker resource for you.

Managed support

Your network environment must function as a communications system that ties multiple users together at all times.

No matter what type of network you utilize, MC Services provides the right levels of support, engineering, and consulting to keep your network optimized for the needs of your workforce and your operations.

Our core network support solutions involve the following:

Directory services (active directory, open directory, LDAP)
Deployment: mobile devices, Macs and PCs
Apple business manager setup
Device management: Macs, iOS, Android, Windows
Xsan and SAN Storage
Mac and Windows integration
Technology planning
Network design and support: LAN, WAN, Firewall, Switches, Wi-Fi Installation
Computer and server upgrades and maintenance
Cloud services sales/ integration: Microsoft 365, G Suite, Kerio Connect
MDM support: Jamf, Filewave, Intune, Mosyle
Hardware sales: HPE, Dell, Cisco, Meraki, Ubiquiti, Barracuda, Ruckus
Managed services
Virtualization
Backup and disaster recovery
Cyber security

Get in touch with MC Services to discuss your networking questions or concerns.

Responsive Help Desk

Technical issues should not stand in the way of your team’s productivity.

Get full-service help desk support with our team of professionals based exclusively in the U.S.
Regular support hours: 8:30 AM – 5 PM CST

helpdesk@mcservices.com

After-hours phone support:

262-522-6950, or 800-453-8106