Windows Support Essentials

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Description

In this 2-day course, you’ll gain the skills, tools, and knowledge you needed to support Windows. Interactive discussions and hands-on exercises guide you through configuring and managing Windows.

Cost of Course: $1400.00

Who Should Attend?

Windows Support Personnel

What Does This Class Cover?

Desktop Support Environment
Windows Client Architecture
Windows Registry
Safe Mode
Configuring RDP Client
Task Manager
Resource Manager
Event Manager
Performance Monitor
Reliability Monitor
Process Explorer and Process Monitor
Diagnostics and Recovery Toolset
Microsoft Management Console
Monitor and Troubleshoot Client Performance
Optimize Disk and Memory

Recommended Background Knowledge

1 Year of Experience Using Windows 8 or 10

Class Outline

Desktop Support Environment
Windows Client Architecture
Windows Registry
Task Manager
Resource Manager
Event Manager
Performance Monitor
Reliability Monitor
Process Explorer and Process Monitor
Diagnostics and Recovery Toolset
Microsoft Management Console
Monitor and Troubleshoot Windows Client Performance
Monitor Client Performance
Optimize Disk and Memory

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