Get everything from routine maintenance to emergency troubleshooting with our managed IT support, ensuring your IT operates smoothly and efficiently.
Leading Businesses Trust our Waukesha IT Support Services
More Productivity, Fewer Headaches— IT Support in Waukesha
Experience peace of mind with expert technical assistance and a responsive support team handling all your IT needs.
Why choose MC Services for IT Support?
- Experience peace of mind with 24/7 support, ensuring your business stays operational round the clock
- Get both onsite and remote support services to ensure any IT situation is addressed
- Receive solutions to most IT issues in under 1-hour, ensuring minimal disruption to your operations
- Gain new insights and IT strategies from seasoned consultants with experience in your industry
- Prevent IT issues before they occur with our custom solutions, boosting your business growth and efficiency
Request a Quote for our IT Support Services in Waukesha, WI
What Our Clients Say
MC Services has become the Apple training center of choice for me. The “hands on” experience of the instructor adds even more value to the courses.
The training at MC Services was superb. My network’s security and the reliability hasn’t been better. Thanks MC Services for a great learning experience!
He has exceeded our expectations in every way, not only in competency, but also in his responsiveness and customer care. Moreover, we have had the benefit of the entire company’s knowledge base when complex issues or needs arise.
The design work has been surprisingly efficient. MC Services has exhibited an uncanny ability to understand the acronyms utilized in our niche business and that understanding has helped us to communicate much more efficiently. I haven’t had to invest valuable development time educating them on the nuance of our business….they just got it!
…pleasantly surprised at how much I learned in this three day class. The coursework was very fast paced and informative. The instructor was extremely knowledgeable and was able to provide additional help and information that was not covered in the coursework. MC Services provided me with the framework I needed to successfully implement 15 MacBook laptops and 2 servers into our Windows network. I am now more confident with supporting and working with the Mac OS and look forward to learning more in the future.
MC Services has changed how we do business. We are more agile, efficient, and successful than we ever have been because of this FileMaker solution.
…a small classroom atmosphere…more one-on-one interaction from the instructor. I highly recommend this class and MC Services in Pewaukee, Wisconsin.
We brought MC Services in after we decided to move on from our last IT partner. Their highly-capable people were with us through every step of the transition and able to figure out our business complexities. Ultimately, they offered a managed system that has been incredibly critical to our company’s success.
The team at MC Services looks for the best ways to be pro-active and not reactive with our IT needs. Most recently they have implemented a great Cybersecurity Training Program and they are constantly assessing our organization for best practices. Their customer service is outstanding!
Jeremy was very kind, patient, and he took the time to try and solve my issue, thought outside of the box, and we came to a resolution in the end. Appreciated his expertise and help today. It was a rough time with the issue, but his help made me feel a lot better.
Joel was able to understand what was not happening, and got my machine fully functioning in record time!!!! As always, Jeremy was great! Efficient, polite and good job. You guys are great thx!
Bobby was so patient helping us trouble shoot our email issue. He was nothing but positive and kind in walking me through the issue. He is a great asset to your team.
Ben was amazing and was incredibly thorough in ensuring that our needs were met. Big credit to him and to the entire MC Services team!
Thank you for the prompt help! This made the difference for today’s deadlines!
Our experience with MC Services has been excellent. Friendly, helpful, and knowledgeable people.
Ben is always polite and completes his requests with speed and accuracy.
Joel is great to work with! Thanks for fixing our issue so quickly! Jeremy is wonderful to work with. He is a great assist to MC Services.
Rebecca was not only efficient but kind as well!
Fixed in a very timely manner. Great assistance as always.
Why We’re Amongst the Top IT Support Providers in Waukesha
Explore Our Comprehensive Waukesha IT Support Services
Quick Fixes, No Matter the Distance
Experience seamless and efficient IT assistance with our top-notch remote support services.
We tackle your IT issues swiftly without needing on-site visits, saving you time and resources.
Our expert team excels in troubleshooting software problems, providing comprehensive application usage support, and conducting thorough remote diagnostics to ensure your systems stay operational and efficient.
Trust our remote support to keep your business running smoothly and your technology performing at its best.
Reliable On-Site Support When You Need It
When remote support isn’t enough, our dedicated on-site support team provides the expertise and hands-on assistance you need.
We offer next-business-day service for urgent issues, ensuring your critical problems are addressed swiftly. Additionally, we schedule regular maintenance visits and handle complex projects with precision and care.
Our skilled technicians are committed to resolving your IT challenges efficiently, minimizing downtime and keeping your operations running smoothly.
Advanced Care for All Your Apple Devices
We’re your go-to expert for all Apple-related IT needs. Specializing in Apple products, our highly skilled team boasts extensive Apple certifications, ensuring that you receive top-tier support.
We provide unmatched expertise in managing and troubleshooting Apple devices and software, delivering solutions with precision and speed.
Whether it’s MacBooks, iPhones, iPads, or any Apple software, our dedicated professionals are here to optimize your technology experience. Count on us for seamless integration, efficient problem-solving, and superior performance.
Unmatched Assistance for Every User
Boost your team’s productivity with our dedicated end-user support, empowering 330 users on computers and mobile devices.
Designed to tackle specific challenges, this service minimizes downtime and enhances efficiency, allowing team members to quickly overcome technical hurdles.
With expert help readily available, your staff receives continuous support to optimize desktop and mobile platforms, greatly improving daily operations. Trust our robust support structure to enhance user experience and maintain seamless connectivity.
24/7 IT Help Desk Support Services
Experience responsive, expert support for all your IT challenges with quick resolutions and continuous monitoring.
Our skilled professionals improve system reliability and boost user satisfaction, providing seamless technology support to keep your business running smoothly.
Minimize disruptions and enhance productivity with our proactive, 24/7/365 overnight help desk support.
Handle IT issues anytime, day or night, ensuring optimal performance of your technology infrastructure.
Achieve More with Our Comprehensive Tech Support in Waukesha
Emergency & After Hours Support
Get unparalleled IT support available when you need it most—after hours and on holidays.
We understand that IT emergencies don’t clock out at 5 PM, so our dedicated team is committed to being responsive, offering a guaranteed 1-hour response time from Monday to Friday between 5:01 PM and 10:00 PM, and early mornings from 6:00 AM to 8:29 AM.
Even late at night, our promise stands with a 4-hour response window, ensuring that your IT emergencies are handled promptly, minimizing downtime and keeping your operations running smoothly.
For the weekend warriors and holiday hustlers, we extend the same 4-hour response commitment because we know that peace of mind doesn’t take a day off.
With MC Services, you’re never alone in the IT world, no matter the hour or day.
Drowning in Never-Ending IT Problems?
Experience seamless operations with MC Services’ expert IT support.
Flexible Prepaid Block Time for Cost-Effective IT Support
Unlock the flexibility and cost savings with MC Services’ prepaid block time options, designed for businesses seeking time-and-materials (T&M) support.
Benefit from purchasing a block of service hours that can be utilized for any IT support tasks without being tied to a monthly managed services plan.
You can choose from options like $5,000 with no discount, $10,000 with a 2% discount, $20,000 with a 3% discount, or $30,000+ with a 5% discount.
This structure offers significant savings, especially for businesses with fluctuating IT needs.
Maximize efficiency and control IT costs by drawing from your prepaid hours for unexpected issues, projects, or strategic IT guidance.
Responsive Local Support Backed by Top Data Center
Experience the advantage of immediate, expert support with our locally-based team at MC Services.
Offering unmatched responsiveness, our experts ensure your IT issues are addressed swiftly, reducing downtime and keeping your operations running smoothly.
Leveraging our state-of-the-art data center, we provide secure, high-availability services crucial for modern businesses.
Depend on our local presence and extensive expertise to handle your IT challenges effectively, ensuring your business stays ahead.
Enjoy peace of mind knowing that help is always nearby, ready to deliver the solutions you need to thrive.
Our Other IT Services in Waukesha
- Managed IT Services
- IT Support
- IT Helpdesk
- IT Consulting
- Cybersecurity
- IT Outsourcing
- Network Support
Frequently Asked Questions About Our IT Support in Waukesha
We offer comprehensive IT support services, including remote & onsite support, helpdesk support, end-user support, network security support, computer systems support, and Mac & Apple support.
Our computer support specialists ensure your technology infrastructure operates smoothly. With over 27 years of experience, our team provides top-tier customer support, addressing all your IT needs promptly and effectively.
Our IT support includes robust disaster recovery services to minimize downtime and data loss. Utilizing state-of-the-art data centers and expert technicians, we ensure quick recovery and continuity.
With proactive planning and continuous monitoring, we safeguard your computer systems, allowing your business to maintain operations without interruptions, even during unexpected disruptions.
Our IT support team guarantees a response time of under 1 hour, ensuring rapid assistance for any technical issue. This quick response helps maintain seamless service delivery and minimizes disruptions.
Our local, responsive call center and state-of-the-art data center enable us to provide immediate, expert support for all your IT needs.
Yes, we provide comprehensive support for wireless network setup and management, along with advanced network security services.
Our computer support specialists ensure secure and efficient network services, protecting your data and optimizing connectivity seamlessly. With our expertise, your business can rely on a robust and secure wireless network infrastructure.
Our IT support team is available 24/7 via phone and email, always ready to assist with any technical issues. Our customer support ensures that computer users receive prompt and effective solutions.
With a commitment to excellent service delivery, we are always here to support your business’s evolving IT needs.