Today, nearly 7 in 10 U.S. adults own a smartphone, Pew Research found. Not only has the proliferation of mobile technology changed the way each individual thinks about and accesses information, but it has also had a major impact on the way we approach and solve problems on an organizational level. With everyone expected to be connected any time and from anywhere, businesses find themselves facing opportunities that never would have been possible just a decade ago.
If your company hasn't taken advantage of the mobile revolution yet, it's not too late. But if you wait, you could be losing out on some significant rewards. Here are three ways going mobile could boost your business:
- More productive employees: Workers who can access their information on the go can respond to business needs right away, without having to wait to get behind their desk. Plus, with the means to reply in everyone's pocket, messages change hands quicker, allowing employees to get more than ever done in a given day.
- More engaged customers: Embracing a mobile strategy can also help businesses connect with their customers more effectively, improving relationships and boosting sales. Customer relationship management tools allow clients and reps to communicate in real-time, tracking each customer's needs for more accurate service.
- More agile business: With both their employees and customers connected with much more immediacy, businesses position themselves to respond to trends and challenges in the market with much greater flexibility. Taking a mobile-first approach, organizations can also collect and analyze data with ease, then administer training or report valuable insights directly to workers in the field.
At MC Services, we specialize in helping companies work smarter. Our certified IT consultants can assist your business in establishing an iOS management or iPad deployment program that will empower its workforce and engage its customers. To learn more, contact us today.