Performance concerns have surfaced following Apple's release of iOS 12.1.3, an upgrade that was rolled out for all of its iOS 12 compatible devices. The patch does not deliver any new features, though it does provide improved support for developers of iOS apps aimed at iPhones, iPads and iPod touch devices. According to Apple's release notes, the upgrade resolves some of the audio performance issues that users of the iPad Pro were experiencing in conjunction with some third-party apps.

Diving further into the bug fixes, iOS 12.1.3 addresses several long-standing issues that have frustrated Apple users since the last release. While most of these bugs were minor, they nonetheless caused some disruption to iPhone and iPad users, including:

  • A scrolling issue within the Messages app
  • Striped artifacts for photos sent from the Share Sheet
  • Intermittent disconnects from certain CarPlay systems
  • Audio distortions when using an external input device with the iPad Pro
  • Security vulnerabilities with Bluetooth, FaceTime and WebKit

In the grand scheme of things, these low priority issues did not significantly impact the iPhone's versatility, which is an important characteristic for Apple's professional users. Today's BYOD workforce relies on consistent performance and upgrade transparency, as major bugs can negatively impact productivity in professional working environments.

Female worker using a cell phoneProfessional iPhone users depend on reliable devices with consistent connectivity.

Apple's cellular data bug left unresolved
In late-December, Apple released the now infamous iOS 12.1.2 update following a markedly brief beta testing period. Shortly after release, users started reporting serious connectivity bugs that essentially prevented their iPhones from accessing cellular data.

This issue left many users without 3G and 4G signals for several months, reported Forbes, and even impacted users' ability to access WiFi networks. These connectivity problems were not extremely widespread, but enough devices experienced the data-killing bug that Sprint was forced to respond via social media. The hardest hit by this "no service" issue were owners of the iPhone X, iPhone XS and iPhone XR who used Sprint as their primary service provider.

Knowing when to update
In the past, cell phone bugs were not a serious concern for most enterprise environments, as most workplace communications were facilitated by email or through dedicated, hard-wired phone lines. Over the past few years, however, smartphones have quickly become a normal part of day-to-day operations, with companies embracing the benefits of BYOD culture. Since most consumer iPhones are significantly more powerful than the popular company-issued models of the past, businesses are able to cut technology costs without sacrificing mobile capabilities.

Professional users have come to rely on their iPhones to communicate with clients, follow up on leads and respond to important emails outside of normal working hours. But before users can take full advantage of their mobile phones, they must first understand the subtle ways their devices may be impacted by an unplanned update. This is especially important for businesses that have integrated Apple products into their workflows, as even a minor disruption can produce costly downtime.

If you're looking to insulate your business IT from unexpected device issues, contact MC Services today. Our extensive knowledge of industry trends can help you anticipate problems before they occur and improve your existing framework by incorporating new technologies. Our focus on preemptive and preventive maintenance will keep you in the loop when new updates may threaten your productivity and our Apple training services can teach your staff how to get the most out of their devices.