Careers at MC Services

We currently are looking for a Systems Engineer and a Help Desk Technician.

Position: Systems Engineer

Job Summary

MC Services is looking for a talented Systems Engineer to join our team consisting of a diverse staff of certified professionals.

MC Services is an IT firm offering a wide range of IT consulting, integration, development services, management consulting, staff augmentation, network integration, training, and technical support.  You will be working with our clients designing, deploying and maintaining Mac, PC, and iOS based environments and should posses a passion for interacting and delivering solutions to our clients. We are certified members of the Apple Consultants Network and have relationships with Ruckus, Cisco, Meraki, Barracuda, VMware, and Microsoft.

Essential duties and/or Responsibilities

  • Architecting Solutions for customers
  • Monitoring Customer Systems
  • Working with customers to design system solutions
  • Creating images and packages for customer systems
  • Occasionally work with a Supervisor or Sales Department as a resource for sales operations
  • Keeps an advanced technical skill level in Mac and Windows
  • Interacting with customers at all levels of responsibility and technical expertise
  • Rotating help desk support
  • Occasional (scheduled) domestic travel and on-call rotation
  • Upholds and reinforces the company values

Key Qualifications

  • 2-3 years experience in the IT industry
  • Intermediate networking experience or knowledge
  • Device Management technologies (i.e. FileWave, Jamf Pro, Profile Manager)
  • Intermediate Mac and Windows experience
  • Active Directory Experience
  • Ability to gather information and solve complex problems
  • Work with team members, asking and answering questions
  • Strong advocate for customer satisfaction
  • Excellent work ethic
  • Valid drivers license and excellent driving record

Additional Helpful Certifications

  • Apple
  • Cisco
  • Microsoft

As a Systems Engineer at MC Services, you’re part of a team of some top-notch talent. This is an environment where a great engineer can thrive. By enabling our clients to use a wide range of technology more effectively, you not only help them succeed, but also help us succeed!

If you would like to be part of our Team and have the desire to grow as an IT Professional, we would love to hear from you! This is a Full-time position. We offer a complete benefits package including full Health Insurance (Medical, Dental, Vision, AD&D), 401K, Paid vacation.

Send Resume

Position: Help Desk Technician

Job Summary

MC Services is looking for a Help Desk Technician to join our team consisting of a diverse staff of certified professionals.

MC Services is an IT firm offering a wide range of IT consulting, integration, development services, management consulting, staff augmentation, network integration, training, and technical support.  You will be working with our clients supporting and maintaining Mac, PC, and iOS based environments and should posses a passion for interacting and delivering solutions to our clients. We are certified members of the Apple Consultants Network and have relationships with Ruckus, Cisco, Meraki, Barracuda, VMware, and Microsoft.

Essential duties and/or Responsibilities

  • Interacting with customers at tier 1 level of responsibility and technical expertise
  • Rotating help desk support
  • Working with Systems Engineers on support requests
  • Advancing technical skill level in Mac and Windows through self-paced and classroom training
  • Occasional travel for training classes
  • Upholds and reinforces the company values

Key Qualifications

  • Beginning Mac or Windows experience
  • Beginning networking experience or knowledge
  • Ability to gather information and solve problems
  • Work with team members, asking and answering questions
  • Willingness to learn new skills
  • Strong advocate for customer satisfaction
  • Excellent work ethic
  • Valid drivers license and excellent driving record

As a Help Desk Technician at MC Services, you’re part of a team of some top-notch talent. This is an environment where you can thrive and grow your skills through hand on experience and training. By enabling our clients to use a wide range of technology more effectively, you not only help them succeed, but also help us succeed!

If you would like to be part of our Team and have the desire to grow as an IT Professional, we would love to hear from you! This is a Full-time position.  We offer a complete benefits package including full Health Insurance (Medical, Dental, Vision, AD&D), 401K, Paid vacation.

Send Resume