Many MacBook Pro users who purchased their laptops between 2011 and 2013 were disappointed with the quality of their computers. Those customers experienced video issues limiting playback quality by offering distorted video, not playing video at all and sometimes just shutting down all together. For multimedia connoisseurs, being unable to watch video on Apple's pristine screen resolution was a frustrating issue. By enlisting Apple support services, the issues affecting video playback can be resolved.

Apple has formally launched a repair program to correct this defect found in MacBook Pros manufactured between February 2011 and February 2013. Those models included in that time span include MacBook Pro and MacBook Pro Retina 17 and 17-inch laptops. Starting on February 20, users affected by this issue can seek to repair their devices at no cost to themselves. The repairs can be administered at an Apple store or at an authorized Apple support service provider such as MC Services. Requests for repairs will be honored 

Apple is even going as far as to reimburse customers who had repairs done to their affected devices before the repair initiative was announced. Thousands of affected users petitioned Apple to repair the laptops. The company's philosophy is rooted in customer appreciation, making these petitions very difficult to deny.

MC Services provides Mac repair services to users of all models. As trusted Apple support service providers, we understand the intricacies of this complex, innovative technology. By turning to our expert services, an Apple user can remedy whatever issue is preventing him or her from enjoying his or her product. We share Apple's commitment to providing customers with the best possible experience that they can have with any of Apple's amazing products.